The Wall Street Journal Totally Blows it on Online Wills

I can't believe it.

I have long admired the Wall Street Journal and considered them a paragon of straightforward and relatively high level journalism.  Sure the editorial page leans conservative, and there has always been a general pro-corporate tinge to its stories.  But I've always considered it more respectable than most other news sources.

Not anymore.

Today, the Wall Street Journal has led their readers horribly astray in such a manner that may cause untold pain and suffering (along with substantial costs) to God knows how many people.

I'm talking about their "review" of do-it-yourself estate planning.  Apparently, there is a recurring column in the WSJ entitled "Cranky Consumer".  It should be titled "Idiot Consumer."

In today's column, "Before It's Too Late: A Test of Online Wills", the author Jane Hodges (who I assume is the Idiot Consumer) decides to "test" two online will-writing websites "to see if we could knock out a coherent set of documents capable of organizing our end-of-life affairs."

She talks about how she tested various products including LegalZoom and Suze Orman's Will and Trust kit and describes the various documents that the website provides.  According to the Idiot Consumer, "Suze Orman bundled a will (which states what you want done with your assets and your remains after death), a revocable, or changeable, trust (which provides for management of your assets in the event you are incapacitated), and power-of-attorney documents."  

First, the description of what a revocable trust is and does is incomplete and inaccurate.  Not only can a revocable trust provide for management of your assets in the event of your incapacity (as does power-of attorney documents), but it also can govern the disposition of your assets upon your death outside of probate. 

Of course, nowhere in the article does the word "probate" appear.

The article continues, "Our needs, we figured, were simple. We're a childless married couple; we co-own a house but mostly keep our money separate. Each of us has a life insurance policy, general savings and multiple retirement savings accounts."  Um.. OK.  If I woke up in the morning and had a searing pain in my stomach, should I just figure it's simple and gas, or should I let an actual doctor examine me to make the determination as to whether or not I have appendicitis. 

She then writes, "Any other assets beyond the house would be split between the surviving partner and nieces and nephews, who could use the funds for college or other future expenses."  The problem is that the proceeds from life insurance policies and the disposition of retirement accounts are not governed by a person's will!  They are controlled by the beneficiary designations on the accounts.  Unless the designated beneficiary of those accounts is her estate or is blank (which is a huge mistake in itself), those online documents she reviewed are useless when it comes to life insurance or retirement accounts.

Furthermore, does she really want to give the money to her young nieces and nephews outright?  Will that require a costly and intrusive Guardianship to be established to monitor the accounting of the money? In some states it might.  Does she want them to be able to blow the money at 18, or is it a better idea to establish a trust to hold the money until the child is older?  Do you think the website asked?  If so, do you think the $13.50 (for real!) Suze Orman Program structured the trust correctly?

Then, "with the revocable trust, we weren't sure how to earmark our share of real estate for our spouse, then divide the rest of our assets so that the surviving partner would get 50% and nieces and nephews would divide the remainder."  I do not know where she lives, but generally, if she and her spouse own the home jointly, then the survivor automatically inherits the entire property on the death of the first spouse.  Furthermore, in Florida, where I practice, it is a terrible idea to take a homestead that is jointly owned by a husband and wife and put it in a revocable trust.

The entire article spoke about how "easy" it was to draft various provisions and frankly, how cheap they were.  

But there should be one and only one relevant question, and this is "Do the documents work?"  In the event of her death, do the documents accomplish what she wants them to do, while minimizing taxes, protecting her heirs from creditors, and keeping administrative expenses and time and headaches to a minimum? 

What's the idiot consumer's answer to that question?

"We didn't hire a lawyer to review them."

That's some mighty fine journalism there, WSJ.

 

 

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Comments (9) Read through and enter the discussion with the form at the end
JP Lee - November 12, 2009 5:58 PM

Excellent analysis, David. As an attorney experienced in post death administration matters, I can tell you that these documents, while saving expense on the front end, end up costing the clients thousands more in probate and administration costs post-death.

Leanna Hamill - November 12, 2009 7:04 PM

Great points, David. That article was scary. A good follow-up would be to have her bring those documents to an attorney in her state to show where they went right and where they went wrong. And perhaps say what the fees would be to straighten out the mess if she and/or her husband passed away or became incapacitated.

Dale - November 13, 2009 12:54 AM

I learned a few things during my mom's probate.

My mom (who had the money from a previous husband) was much older than her husband and was taken advantage of in her declining mental condition before she died.
Their one lawyer was actually working for her fourth and last husband and not for my mom.
The definition (which I assume is different in different states) of words like "simultaneous" should be clearly defined during the writing of the wills.
Their lawyer honored an unsigned, unnotarized, undated rough draft that I doubt my mom even saw before she died.

Bottom line there should of been two lawyers one representing her and another representing him.

Live and learn and spread the word.

Mina Sirkin - November 13, 2009 4:05 AM

What most people don't realize is that an estate plan is not a one size fits all product. Just curious how the "do it yourself" outfits handle situations where a child is disabled or when you want to leave money in a special needs trust!

Mina Sirkin

Brian Devery, Esq. - November 13, 2009 9:51 AM

David, great! Glad to see someone who actually cares about results. One thing I noticed missing though! In many States, including NY where the WSJ is widely published, these wills have no legal standing. Wills created on these sites are holographic wills by statute and many States do not recognize them as they are so easy to counterfeit and the execution requirements are not generally met. However, if your benficiaries are cold, these wills make excellent kindling.

Imagine the surprise when you take one of these wills into probate court and they reject it as invalid and you must go through the intestacy proceeding where the people you wanted to give gifts to get nothing and that underserving beneficiary takes because the testator was too cheap to go to an attorney and have this done right. Not that it is all that important to the testator, they are dead after all and the beneficiaries can't file suit against the company as they have no privity. Nice scam!

Deirdre R. Wheatley-Liss, Esq. - November 16, 2009 10:44 AM

Key point - do the documents work?? The problem of course is that nobody know until it is too late to change them. Online wills have their place - but the product produce is only going to be as good as the questions asked. The value of attorneys is creating a will that fits "your" situation, not making your situations fit a form of will.

Rick Bryan - November 19, 2009 3:34 PM

Yes it's surprising the Wall Street Journal didn't get to the real story as to how online estate planning ends up costing the family much more than if it the plan was done correctly in the first place.

Nice work pointing this out.

Rick Bryan
New York, NY

christine personette - January 1, 2011 2:05 PM

maybe if most of us had not had such terrible experiences with a lot of you lawyers, we would not have to resort to trying to do things ourselves. i have had to sue my last two attorneys. i won both times.....enough said?

chistine personette - January 1, 2011 2:09 PM

obviously, you only post comments that agree with you?!
mine must have "gotten lost" mysteriously.


David Shulman: Actually, I approve all comments whether I agree with them or not. It's just not automatic to prevent spam. It's New Years Day and your comment wasn't approved within five minutes, so you write it again, and then comment a third time with a snarky comment?

What the hell is wrong with you?

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